Tuesday, December 24, 2019

An Analysis Of O Connor s A Good Man - 941 Words

6/03/2015: O’Connor’s short story â€Å" A Good Man Is Hard To Find† symbolizes a theme of religion which questions me to think how O’Connor was raised? In my intention of this story every character seems to play a key role of religion. As for the Misfit can be seen as Satan himself as he encounters the family and kills them all. Yet he does it so politely saying â€Å"he is not a good man†, and how he only shoots just 3 bullets into the Grandmother. This gives me a sense of how O’Connor is conveying a message in this short story by implanting key points throughout this story. This story almost teaches by a negative example, for instance The Grandmother is conveyed as a Self-righteous character, and for the Misfit is carried out as the Grim reaper. I say the Grim reaper because the Misfit is characterized as the meaning of death. According to Kacie Regale â€Å"O’Connor’s fiction story carries out a sense of religious endowment and all the characters, especially the Grandmother are concerned only with their wants and desires†. This statement supports my ideas of how O’Connor is conveying a message in â€Å"A Good Man is Hard To Find† because it s stating that desires and wants are just the lavish sense of pleasure, but rather O’Connor is announcing love and affection towards others. This is shown towards the end of the story when the Grandmother tells the Misfit â€Å"You’re one of my own children!† and recognizes her own mortality, her own sinfulness, and her relationship to other â€Å"children ofShow MoreRelatedAnalysis Of O Connor s A Good Man Essay1522 Words   |  7 Pages In my analysis of â€Å"A Good Man Is Hard to Find†, I will examine the different elements of this piece of literature and break the subject down into its component parts. I also plan to provide evident that O’Connor uses religion as the theme for her short story using several examples of foreshadowing and symbolic throughout her story. After reading the story more than once, I notice some interesting quotes that will back-up my claims that O’Connor’s story is about something that must do with spiritualRead MoreAnalysis Of O Connor s A Good Man 869 Words   |  4 Pages My first reaction to â€Å"A Good Man is Hard to find† was that of sadness and I felt that it was tragic of what happened to the family in the story. I felt really bad for the grandma because no one seemed to be pleased with her or listen to her. I felt like the son was almost tired of dealing with his own mom, or that is the feeling I got from his reactions to her. Even the children did not seem to respect the old lady. O’Connor’s story was very descriptive. Throughout the whole story there wereRead MoreAnalysis Of O Connor s A Good Man Essay1201 Words   |  5 PagesFlannery O’Connor’s A Good Man is Hard to Find tells the story of a family from Atlanta, Georgia as it makes it way to Florida for a vacation. The five members of the family include the grandmother, her son Bailey and his wife. Among the passengers are three children, one of whom is still a baby. There fatal deaths in the end illustrate the belief that everybody has their own unique flaws. The grandmother plays a pivotal role in the story considering the fact that she selfishly convinces the familyRead MoreAnalysis Of O Connor s A Good Man893 Words   |  4 PagesIn O’Connor’s short story â€Å"A Good Man is Hard to Find† the definition of what it takes to be a â€Å"good man† is very misconstrued. In the beginning of this story a â€Å"good† character does not exist. The family is habitually mean to the grandmother, and the grandmother is a conceded, selfish human being. The misfit, another main character, is a criminal and is not a morally good person either. The central theme of the entire story is the concept of the word â€Å"good,† and what it takes to meet this expectationRead MoreAnalysis Of O Connor s A Good Man1467 Words   |  6 Pageshappening in the South. She has put the issues that they have in different scenarios or situations that people could understand in her short stories, â€Å"A Good Man is Hard To Find† along with â€Å"Everything That Rises Must Converge.† O’Connor has various characters in her stories that have characteristics that make them damaged, delusional or broken. In â€Å"A Good Man,† The Misfit is a broken character. He does not know the difference from right and wrong by cause of his father never being punished for the thingsRead MoreAnalysis Of Flannery O Connor s A Good Man Is Hard Essay1426 Words   |  6 PagesResearch Analysis for A Good Man is Hard to Find Flannery O Connor s A Good Man is Hard to Find is certainly a surprising work of literature. With this story having a not so happy ending, it goes against all of the conventional ideas on what a typical storybook ending should be. Another unusual thing about A Good Man is Hard to Find is the use of the term good. It is thrown around excessively through the entire tale by the grandmother and even the Misfit seems to use this word as wellRead MoreAn Analysis Of Flannery O Connor s A Good Man1425 Words   |  6 PagesBakane Franca Dr. Lorna Wiedmann English 202-025 December 12, 2014 The Devious Grandmother Have you ever noticed that, many individuals never awaken to reality unless they are exposed to violence? In Flannery O’Connor’s short story â€Å"A Good Man is Hard to Find† his main character, the grandmother is a master manipulator. In the story, a family is destroyed not only because of accidents caused by the grandmother, but also because the grandmother is inconsiderate and self-centered; they are all killedRead MoreAn Analysis Of Flannery O Connor s A Good Man933 Words   |  4 PagesIn Flannery O’Connor’s short story â€Å"A Good Man is Hard to Find†, the fate of the family is foreshadowed within the very first few paragraphs. The grandmother in the story tries to convince the family that going to Tennessee would be much more suitable for the family vacation not only because had the children been to Florida before, but there is a criminal who has escaped from federal prison and is headed that way (1076). She tries to inform her so n, Bailey, and his wife of the convict who claimsRead MoreRhetorical Analysis Of O Connor s A Good Man 1166 Words   |  5 PagesFlannery O Connor is a writer who is well known for stories like A Good Man Is Hard To Find and The Life You Save May Be Your Own. Although both stories rely heavily on theme and foreshadowing, she uses these elements to pick at a larger meaning. Whether her stories depict violence and or redemption, there is always a lesson in the end. O Connor uses irony in order to foreshadow to readers her inevitable endings. In A Good Man Is Hard To Find, a family vacation suddenly ends violently.Read MoreRhetorical Analysis Of O Connor s A Good Man Is Hard And Find 1245 Words   |  5 PagesAdria Corral English 1302 MWF 8:00 A.M. Religion and Morality In â€Å"A Good Man is Hard to Find†, Flannery O’Connor uses grotesque and flawed characters to reflect her own faith on the Roman Catholic Church. Set in the rural South during the 1950s, O’Connor takes readers on a journey from a satiric family comedy to a brutal cold blooded murder. An analysis of O’Connor’s use of religious symbolism and foreshadowing through characters and setting will be conducted in order to better understand her views

Monday, December 16, 2019

Business Insider College Essay Samples: the Ultimate Convenience!

Business Insider College Essay Samples: the Ultimate Convenience! The Downside Risk of Business Insider College Essay Samples Essay writing demands columbia business school outrageous small business plan competition an important quantity of wisdom and experience to attain excellence. Being a real columbia business school mba essay questions professional provider, we be certain to maintain equality at each step along the practice. For college applications, you might want to have a 10-step course on college application essay writing to find out more. When you're selecting a subject, it is extremely crucial that you choose one which is related to the course that you want to compose the college essay for, and you need to also guarantee that it brings out a number of the strong points you've discussed in your class. At precisely the same time, you will impress the college admissions folks greatly if you are able to present your capacity to learn from your failures and mistakes. If you are going to contain details that could directly hit the requirements of the school, then it is simple to get the approvalA that you have to be accepted for enrollment. The truth, nevertheless, is that high grades in most of them don't arrive so easily. The problem might be a scarcity of high-quality time to do your college essay because of academic workload or maybe you get a part-time job which has to be attended to on a daily basis. A coherent essay will not provide you a difficult time understanding what you're reading. One of the absolute most troublesome things in writing essays is creating a superior title. Your stories aren't debatable. Reviewing some narrative essay examples will be able to help you to organize your information and help you decide how to compose each paragraph to acquire the best o utcomes. It's possible for you to find handwriting samples from celebrities, entire books free of charge, how-to guides and a whole lot more. 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If you've got academic projects you would like to work on, research that you want to do, or entrepreneurship competitions you would like to enter they can help you to receive all of the crucial details. The End of Business Insider College Ess ay Samples You are going to have a more clear perspective on how best to approach the subject available. The essay is the initial impression and very possibly the only time you'll have the chance to provide an impression of who you are. So when you have a great outline, you can lower the period of time you've got to spend on your paper. Not only are you going to be in a position to easily locate the information which you are searching, you could also get a good idea of the way in which a good scoring paper resembles. The way the topic affected you'll play a huge part in the way you will write your essay. It's true, you might highlight key points which were mentioned in your essay but you will need to refrain from repeating what has already been stated. The title should not just sell your essay in a couple of words but in addition give a notion about the most crucial point that you're going to make through the essay. A quick sentence is utilised to produce the emotional resolution of the admission essay. There are plenty of formats to select from when considering how to compose your essay. The introduction and conclusion paragraphs are definitely the most important portion of private essay examples. If one paragraph appears weak, then the total level of your essay will be lacking. Colleges are not searching for perfect men and women. They are looking for a sense of maturity and introspectionpinpoint the transformation and demonstrate your personal growth. The essay has become the most significant part your scholarship program, and that means you ought to make certain you give the very best impression you can. The MLA rule book states that the paragraphs should begin by leaving a half-inch space at the start. Three sorts of questions The question you see in the essay part of your college application will probably be one of 3 different types. The title of the assignment will normally let you know what you have to write about.

Sunday, December 8, 2019

Sales Tracking and Customer Relation Analyses

Questions: The FedFone Co. (FFC) sells mobile phones and accessories at three shops in the Ballarat area (i.e. High Street, Mall, Suburb) seven (7) days a week. The company also organises repairs for phones they sold but which have been damaged or become faulty. These activities are co-ordinated by five (5) FFC Sales Representatives (John, Paul, Ringo, George, Stuart). The companys founder, Ms Georgie Martyn, like all small business owners, is always interested in finding ways to increase revenues and decrease expenses. Ms Martyn has hired you as a business analyst and poses some operational-level questions about the performance of her business. She is also eager to hear your thoughts and ideas on how to improve the business and requires you to make several recommendations on how to improve the companys performance, especially in relation to the following business objectives: improving the sales strategy; improving internal efficiencies and effectiveness; and building strong lasting relationships with its customers. Ms Martyn has provided you with last years sales information in the itech1005-5005 2014-27 assignment data.xlsx file. The data needs to be analysed and visualised to help observations related to the business operation and its shortcomings. The data worksheet Sales contains collected information of the consultancys operations in the first three months of the year. These details included: Date (of sale) Shop (where sale completed) Staff (i.e. Sales Representative name) Phone Model Phone Plan Phone Cover (accessory sold) Spare Battery (accessory sold) Charger Pack (accessory sold) Repair Details (type of problem with phone returned for repair) Repair Date (date received from customer for repair) Return Date (date returned to customer after repair) Software Update (service fee income) Training Time (hours spent training customers in phone use service fee income) Insurance (service fee income) FFC must buy all the stock (i.e. mobile phones and accessories) they then sell to customers. Phone/Accessory: Cost Price ($A) Sales Price ($A) HTS model 1 98 150 HTS model 2 185 200 HTS model 3 199 350 HTS universal phone cover 15 27 HTS spare battery 67 100 Sansumg 300 phone 152 300 Sansumg 250 phone 187 210 Sansumg 300 cover 16 25 Sansumg 250 cover 13 25 Sansumg spare battery 90 100 Apel v17 phone 655 690 Apel cover 22 45 Apel charger pack 45 80 Motorolar razzr phone 199 220 Motorolar newstyle phone 245 270 Motorolar phone cover 16 25 Nokkia phone 1111 99 140 Nokkia phone 2222 129 165 Nokkia phone cover 14 25 Nokkia spare battery 80 110 Universal charger pack 27 40 FFC sell a range of mobile phone plans to customers that come from a number of telecommunications companies. FFC are paid a commission by each telecommunications company for selling the different plans as the table underneath indicates: Phone Plans: Commission Income Received ($A) Telstrar plan 1 10 Telstrar plan 2 8 Optrus plan 1 8 Optrus plan 2 6 Raldi plan 3 Vodrfon plan 1 5 Vodrfon plan 2 8 When phones are returned for repair, FFC must also pay $14 postage costs to mail the phone to the authorised service centre this cost is wholly or partially reimbursed by the phone manufacturer according to a scale of fees: Phone Company: Repair Postage Reimbursement Amount Received ($A) HTS 18 Sansumg 8 Apel 5 Motorolar 10 Nokkia 15 FFC also provides additional services for which it charges customers fees for service. The additional flat (i.e. one-time) fees charged by FFC to customers for their additional services (i.e. as fee income) are: Additional Service: Service Fee Income Received ($A) Phone set-up or software update 5 Phone use training 40 Phone insurance brokerage fee 5 All Sales Representatives are paid fixed wages and no additional commissions are paid for sales or services. Wages are a fixed cost to the business and as such are not required in the analysis/reporting of the sales and expenditure for Ms Martyn. Assessable Tasks Ms Martyn needs to have a summary report of operations that will include the following information: 1. Phone. Use Pivot Table(s) to summarise these calculations. Calculationsa. Total income for the three month period, sub-totalled by each (a) Shop, (b) Sales Representative, and (c) Phone. Use Pivot Table(s) to summarise these calculations.b. Total expenses for the three month period, sub-totalled by each (a) Shop, and (b) Sales Representative. Use Pivot Table(s) and appropriate graph(s)/chart(s) to summarise these calculations.c. Total profit for the three month period, sub-totalled by each (a) Shop, (b) Sales Representative, and (c) Phone. Use Pivot Table(s) to summarise these calculations.d. Total phone repair expenses and income for the three month period, sub-totalled by each (a) Phone, (b) Sales Representative and (c) Shop. Use appropriate Table(s) to summarise these calculations.Observationse. Which phone plans provided the (a) most and (b) least income, for the three month period? Use an appropriate table and graph/chart to summarise these observations.f. Which are the worst phones sold by FFC, by (a) total number of repairs required a nd (b) time taken for repair, for the three month period? Use an appropriate table and graph/chart to summarise these observations.g. What are FFCs best and worst Sales Representatives by total sales? Use an appropriate table and graph/chart to summarise these observations. Answers: Calculation a. As per the gave information set of the Fed Fone Co. (FFC's) offering portable or telephone and additionally their extras in its presumed shop in Ballarat range. The Fed Fone Co. (FFC) is arranged in three better places in Ballarat zone like High Street, Mall and Suburb. The three shops of Fed Fone Co. (FFC) are 7 days open, thus they ascertain the aggregate salary, costs and benefit for every extensions of organization. They additionally need to enhance the offers of the organization, inward efficiencies, adequacy of customers or clients and they likewise need to manufacture a decent relationship between every clients or customers of the shop by the assistance of a few different investigations of salary, costs and benefit (Beynon-Davies, Galliers Sauer, 2009). Along these lines, the aggregate salaries of the shop as per its extensions are indicated in beneath. The aggregate pay or total income of Fed Fone Co. (FFC) is 445017 $ Furthermore, the pay or total income of different extensions of Fed Fone Co. (FFC) like High Street is 208837 $ The pay of different limbs of or total income Fed Fone Co. (FFC) like Mall is 174036 $ The pay of different limbs of or total income Fed Fone Co. (FFC) like Suburb is 62144 $ In above all the data are analysis outcomes of the giving data set of Fed Fone Co. (FFC). All the data are providing in table form, which are calculating by the help of, excel advance analysis. b. According to provided data set of the Fed Fone Co. (FFC), the aggregate cost or total expenses of business model or Fed Fone Co. (FFC) are measuring by the help of excel advance analysis. The aggregate cost or total expenses of business model or Fed Fone Co. (FFC) are discus in below. The aggregate cost or total expenses of Fed Fone Co. (FFC) is 316105 $ Also, the cost or total expenses of different extensions of Bolstered Fone Co. (FFC) like High Street is 160204 $ The cost or total expenses of different limbs of Encouraged Fone Co. (FFC) like Mall is 115115 $ The cost or total expenses of different limbs of Encouraged Fone Co. (FFC) like Suburb is 40786 $ c. The benefit or profit is the most important term as well as valuable data for every business model. The benefit or profit of the business model is calculating or measuring by the help of total income of the business model and total expenses of the business model in same period (Moutot Bascoul, 2008). According to the provided data set of Fed Fone Co. (FFC), the profit or benefit is analysis or calculating. The profit values of the business model or Fed Fone Co. (FFC) are shown in below. Thusly, the aggregate benefit/ profit of Fed Fone Co. (FFC) = (downright salary or income aggregate cost or total expenses) = 128912 $ Similarly, the benefit/ profit of different limbs of Fed Fone Co. (FFC) like High Street is 48633 $ The benefit/ profit of different limbs of Fed Fone Co. (FFC) like Mall is 58921 $ The benefit/ profit of different limbs of Fed Fone Co. (FFC) like Suburb is 21358 $ d. According to the provided data set of the Fed Fone Co. (FFC), All out salaries or income via repair = 720 $ Aggregate costs via repair = 14* 50 = 700 $ Therefore, the total benefit or profit via repairing the old handsets or phone is (720 700) $ = 20 $ Observation e. The Fed Fone Co. (FFC) is provided various phone plans for clients or customers of the shop. According to the provided data set of Fed Fone Co. (FFC) are demonstrated in beneath. Plan No Telstrar plan 1 249 Telstrar plan 2 140 Optrus plan 1 442 Optrus plan 2 327 Raldi plan 225 Vodrfon plan 1 17 Vodrfon plan 2 8 The basic graphical outline of the phone plans are demonstrated in underneath according to their uses and plan name. Along these lines, the most provided phone plans gave by Fed Fone Co. (FFC) is Optrus plan 1 furthermore minimum arrangement gave by Fed Fone Co. (FFC) is Vodrfon plan 2. f. By the help analysis of the provided data set it is clear that the most exceedingly terrible telephone offering by the Fed Fone Co. (FFC) is Apel v17 telephone. g. In the Fed Fone Co. (FFC) business model, the representatives are communicating with every client or customers of the shop. The sale as well as the profit of the business model is also depends on the customers, for that reason the representative of Fed Fone Co. (FFC) is more important part of its business strategy (Sanchez Freiling, 2005). According to the provided data the sale of the Fed Fone Co. (FFC) by the representative is discussed in below, which is recorded by the help of the last three months sales in Fed Fone Co. (FFC) shop and its other branches. Name of representative Sale no George 281 John 212 Paul 408 Ringo 221 Stuart 276 The basic graphical outline of the sales are demonstrated in underneath, which is recorded according to the representative of sale or who communicate with clients. As indicated by most recent three months information set, the best illustrative is Paul and most exceedingly awful illustrative is John. Recommendations Shoppers once depended on a recognizable businessperson, for example, the proprietor of their neighborhood general storeto help them find simply what they needed. Drawing on what he knew or could rapidly derive about the client, he would place the ideal item and, regularly, recommend extra things the client hadn't even considered. It's a curious situation. Today's occupied shoppers, shelled with data and choices, frequently battle to discover the items or administrations that will best address their needs (Sutton, 2011). The in need of help and frequently inadequately educated floor staff at numerous retailing locales can't start to repeat the individual touch that customers once relied on upon and purchasers are still to a great extent all alone when they shop on the web. This sorry condition of issues is evolving. Advances in data innovation, information social event, and investigation are making it conceivable to convey something likeor maybe far better than the proprietor's recommendation. Utilizing progressively granular information, from point by point demographics and psychographics to shoppers' click streams on the web; organizations are beginning to make profoundly redone offers that control customers to the "right" stock or administrations at the right minute, at the right cost, and in the right channel, these are called "next best offers (Zhang, 2010). Consider Microsoft's prosperity with email offers for its web crawler Bing. Those eà ¢Ã¢â€š ¬Ã¢â‚¬Ëœmails are custom-made to the beneficiary right now they're opened. In 200 milliseconds, a slack impalpable to the beneficiary progressed investigation programming gathers an offer focused around ongoing data about him or her: information including area, age, sex, and online movement both record ed and instantly going before, alongside the latest reactions of different clients. These promotions have lifted change rates by as much as 70%significantly more than comparable yet un-customized advertising. The innovations and techniques for making next best offers are advancing, however organizations that hold up to endeavor them will see their clients deformity to contenders that lead the pack. Microsoft is only one illustration; different organizations, as well, are uncovering the business capability of decently created Next best offer (NBO)s. Anyway in our examination on Next best offer (NBO)methodologies in many retail, programming, monetary administrations, and different organizations, which included meetings with administrators at 15 organizations in the vanguard, we found that if Next best offer (NBO)s are carried out whatsoever, they're frequently done inadequately (Williams, 2008). Most are aimless or poorly focused on pitches to clients who have as of now purchased the offering, for instance. One retail bank found that its Next best offer (NBO)s were more prone to make malevolence than to expand deals. Organizations can seek after horde great objectives utilizing client examination, yet Next best offer (NBO) projects give maybe the best esteem as far as both potential return on initial capital investment and upgraded intensity (Antonov, 2013). In this article we give a system to creating Next best offer (NBO)s. You will be unable to embrace all the steps immediately, yet advance on each one will be fundamental eventually to enhance your offers. To improve the data quality of the data sets by the help of the data management or data administration, data recording as well as data monitoring. These three main parameters are improving the data set as well as the business model. Data administration alludes to the accumulation, stockpiling, transforming/ investigation, dispersal and productive utilization of data in the setting of observing and assessment. Information gathering may happen on a progressing premise, at consistent interims, or as a feature of a one-off assessment. Record-keeping alludes to the efficient recording of data in institutionalized configurations. It is frequently likewise comprehended to mean the stockpiling of such data. Monitoring of the useful data indicated Project Strategy and System Manual, there are two sorts of Checking: Situation checking measures change in a condition or a set of conditions or absence of progress. Checking the circumstances of youngsters and ladies and objectives. It additionally incorporates observing of the more extensive connection, for example, early cautioning checking, or checking of financial patterns and the nation's more extensive strategy, monetary or institutional setting (Foreman, 2008). Performance checking measures advance in attaining to particular results in connection to a usage plan, whether for projects, methods, or exercises. It is center responsibility for compelling work arranging and audit. To improving the sales in Fed Fone Co. (FFC), Ms Martyn are adopted the basic rules of data administration, data monitoring and data records, which are discus in below. They structure the key premise of observing, usage and assessment. They shield against infringement of rights. Process and results of preoccupation and options must be obviously recorded to guarantee straightforwardness, responsibility and subsequent where essential. Systematization and clear documentation of arrangements and methodology are vital to draw clear lessons from projects and encourage scaling-up or replication. Quality information gathering for preoccupation and plan B projects can help to fortify/ enhance the accumulation of solid factual information for the tyke equity framework all in all. Ongoing checking is vital to guarantee the proficient and viable running of an undertaking or system. It guarantees progress towards objectives. It is important to guarantee that a task or system is considered responsible to its recipients and benefactors (counting citizens if financed from open sources). It serves to distinguish issues from an early stage and mediate in an opportune way to intention them which can bring about time and expense reserve funds. If done well it can help absolutely to group assurance and foster an environment of straightforwardness and professionalism. It can assemble open and political backing for a project and answer stakeholders' inquiries. Fed Fone Co. (FFC) is a great plan of action or framework. The offer of the Fed Fone Co. (FFC) is measure by the assistance of the discriminating administration procedure. Nevertheless most arrangements appraisals are, by nature, erroneous. The trap, masters say, is to know in which heading they're wrong, and change that into a picture of how your business is getting along. Fed Fone Co. (FFC) that could mean plotting all activity transversely over divisions to see how your things are matching up to industry benchmarks (Petrescu, 2012). There are a few methodologies to test the business gagging to know whether you're getting a careful read or essentially fiddling in luxurious soothsaying. One of the best misinterpretations about assessing is that there's one arranged of numbers that addresses "reality" for your business. When in doubt, distinctive figures are critical with a particular deciding objective to address the needs of assorted electorates. It's hard to use a singular test that will promise you can track the exact terms, time, and setting of each one arrangement. Rather, you should focus on making a process that can be regulated, rethought, and changed as conditions change. The best system for Fed Fone Co. (FFC) is relies on upon their clients or customers. On the off chance that the Fed Fone Co. (FFC) are given free overhauling to new telephone acquiring than the criticism clients or customers are constantly positive (Thierauf, 2001). The clients or customers are pulled in by the assistance of different plans like free adjusting, calling following 3 or 4 months and get input for telephone or versatile. The deal anticipating or offers of Fed Fone Co. (FFC) are focused around its client's criticism and quality on telephone or portable. References Antonov, A. (2013). New business-oriented global/regional information network.IJBIS,12(3), 321. doi:10.1504/ijbis.2013.052453 Beynon-Davies, P., Galliers, R., Sauer, C. (2009).Business information systems. Basingstoke, Hampshire: Palgrave Macmillan. Clifton, H., Sutcliffe, A., Clifton, H. (1994).Business information systems. New York: Prentice Hall. Customer Relationship Management. (2013).Sales Bus,22(1-2), 46-47. doi:10.1365/s35141-013-0543-3 Davis, C., Haefele, E. (2010). A practical and tested infrastructure design for large business warehouse systems.Business Information Review,27(1), 43-55. doi:10.1177/0266382110361279 Foreman, J. (2008).The performance implications of planning, implementation, and evolution of market-oriented strategy by top management. Moutot, J., Bascoul, G. (2008). Effects Of Sales Force Automation Use On Sales Force Activities And Customer Relationship Management Processes.Journal Of Personal Selling And Sales Management,28(2), 167-184. doi:10.2753/pss0885-3134280205 Petrescu, M. (2012). Cloud computing and business-to-business networks.IJBIS,10(1), 93. doi:10.1504/ijbis.2012.046682 Sanchez, R., Freiling, J. (2005).A focused issue on the marketing process in organizational competence. Amsterdam: Elsevier JAI. Sutton, D. (2011).How to sell your crafts online. New York: St. Martin's Griffin. Thierauf, R. (2001).Effective business intelligence systems. Westport, CT: Quorum Books. Wiele, T., Boselie, P., Hesselink, M. (2001).Empirical evidence for the relation between customer satisfaction and business performance?. Rotterdam: Erasmus Research Institute of Management, Erasmus Universiteit. Williams, G. (2008).Implementing SAP ERP sales distribution. New York: McGraw-Hill. Zhang, J. (2010).ICLEM 2010. [Reston, Va.]: American Society of Civil Engineers.

Sunday, December 1, 2019

The evolution of McGregors Theory X and Theory Y in relation to the development of management theory

Introduction New challenges were created in the 19th century due to the emergence of the industrial revolution. Among these challenges was the need to increase the effectiveness of the workforce. Therefore, creative thinkers in the early ages suggested theories that they believed if applied would result in higher management efficiency. Such theories were based on the fundamental belief that employees should be actively supervised and monitored (Gurey Junnark 2008).Advertising We will write a custom essay sample on The evolution of McGregor’s Theory X and Theory Y in relation to the development of management theory specifically for you for only $16.05 $11/page Learn More However, Douglas McGregor challenged this notion through his extensive work where he established two theories that defined the assumption held about employees’ attitude towards work. These assumptions automatically influenced the workers productivity (Kopelman, Prottas, Dav is 2008; Tatham, Waldaman Bennis 2010). It is therefore important to examine them in order to determine if they are practical or not, especially in the 21st Century. Theory X and Theory Y Douglas McGregor, a prominent figure in the evolution of management theory, made significant contribution in behavioural theory. In 1960 he suggested a radical change in the belief and perception managers had about their employees (Kopelman, Prottas Davis 2008). Whereas the previous theories had suggested the need for employees to be controlled and guided authoritatively, McGregor thought otherwise. He outlined that managers should instead adopt a motivator and role model approach hence moulding the desired employee behaviour (Tatham, Waldaman Bennis 2010). Unfortunately, He established that most managers perceive their employees negatively; He categorized this kind of assumption under Theory X (classical system theory). Manager ascribing to this assumption generally believe that most employees, despise work, are automatically lazy and hence unproductive (Kopelman, Prottas Davis 2008; Stohl 2008; Tatham, Waldaman Bennis 2010). As opposed to these assumptions, McGregor believed that the general intention of most employees is to be more productive. This assumption commonly referred to as theory Y (human relation) contradicted theory X notion; employees inherently hate working (Stohl 2008). Conventional view or what is referred as theory X exposed the underlying assumptions that surrounded the scientific era which the management practiced at the time, was evolving from. Here, effective management included harnessing the power of human labour to achieve organizational effectiveness.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The manager could achieve this through effectively; organizing all elements of production. Such elements included natural resources, machinery and equipmen t, money, people among others. Very important to note is that the process of managing people involved keenly directing and controlling their efforts and actions to suit the organization’s needs (Gurey Junnark 2008). According to this theory, failure to intervene constantly would result in undesirable outcome. This is because; workers here are viewed as lazy, irresponsible, un-ambitious and self-centred (Kopelman, Prottas Davis 2008). Due to this nature they may be passive and at times resistant to any initiative directed towards achieving organizational goals (Stohl 2008). Therefore managers could adopt the use of rewards and punishment to mould the appropriate behaviour. McGregor study (cited in Stohl 2008) established management practice and policies at the time reflected these assumptions, and as mentioned earlier, employees acted in the expected undesirable manner. The natural response of managers was to be more stringent and consequently the employees reacted to it, re sulting in a viscous cycle (Gurey Junnark 2008). Therefore, McGregor confirmed that expectations defines and to a great extent, dictates human behaviour. Moreover, he ascertained that the assumptions managers had on their employees would determine how they interacted with them. Only when managers take into consideration human nature would they enjoy effective co-operation resulting in an organizational economic achievement. Therefore he developed theory Y, which was based on the principle that managers are in charge of organizing functions. However, workers do not naturally posses negative attitude towards work, their negative reaction usually result from their past un-favourable experiences with the organization. Hence, managers need not control them actively and influence their actions; instead they need to create conducive working environment. With that in place, people will simply work to satisfy their ego, what Maslow referred as self-actualization (Stohl 2008; Tatham, Waldama n, Bennis 2010) On the other hand, theory X is inapplicable to 21st Century managers. In fact scientific management where most of its assumptions were derived from was phased out as a result of its ineffectiveness. Currently applying it would imply that managers should spend most of their time policing staff. Consequently, no creativity or independence would be expected on the part of the employee. Clearly, this indicates that nobody really would be in charge of adopting innovation or any other initiative that would advance the organization; both the managers and workers would be pre-occupied by routines.Advertising We will write a custom essay sample on The evolution of McGregor’s Theory X and Theory Y in relation to the development of management theory specifically for you for only $16.05 $11/page Learn More Nevertheless, current managers need an intellectual approach, or an effective theory, to guide them through the process. The theory should act as the first step in defining their assumptions and attitude about people. Consequently, they should align this theory with actual actions. Striving to ensure they act in accordance with it. It is at this stage where theory Y becomes effective (Gurey Junnark 2008). Currently organizations need people as much as-or even more than-they need them. Successful organizations like apple Inc, Google among others, can attest to the fact that their employees creativity boosted by the confidence they hold in them, has significantly contributed to their success. To an important extent, managers at such organizations subscribe to Theory Y philosophy and hence encourage employees to apply their skills voluntarily to combat the challenging business environment (Tatham, Waldaman Bennis 2010). Nevertheless, even McGregor (cited in Stohl 2008) acknowledged that this is not an easy route. He emphasised on one to start by examining one’s thought; a step avoided by most managers (Heil, Ben nis and Stephens 2000). Nevertheless they insist that managers should view McGregor’s works as a framework to use for accomplishing their mission. Conclusion The contribution of Douglas McGregor to the management evolution cannot be overlooked. His works suggested new ways which managers could adopt as means of achieving more efficiency. Theory X, which is one of his theories, elaborated the perception managers hold on their subordinates. It was heavily influenced by the scientific management era that the business environment was emerging from. The negative assumptions about workers’ attitude underpinned in this theory are considered self-fulfilling. In addition, managers holding on to this school of thought hinder their employee from becoming creative, innovative and independent, just to mention a few. On the brighter side, McGregor viewed employees more positively. In his suggestion labelled Theory Y he saw employees as generally possessing positive attitude towards work. The negative reaction is usually as a result of the un-conducive working environment, aggravated by poor management practices. By examining McGregor’s work, it becomes apparent theory Y would be the most appropriate for 21st century managers. The success of current organizations will highly depend on how they treat their workforce. Reference List Heil,G, Bennis, W, Stephens, D 2000, Douglas McGregor Revisited: Managing The  Human Side of Enterprise, John Wiley Sons, N. Y.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Gurey, J, Junnark, GM 2008, Management Theory: Contemporary Approach,  McGraw, N.Y. Kopelman, RE, Prottas, DJ Davis, AL 2008, ‘Douglas McGregor’s Theory X and Y: toward a construct-valid measure’, Journal of Managerial Issues, vol. 20, no. 2, Summer, pp. 255-271, retrieved ABI Inform database. Stohl, M 2008, Understanding Management from McGregor View Point, Elsevier, Oxford. Tatham, K, Waldaman, H Bennis 2010, ‘Using Douglas McGregor Theoretical Model to Achieve Management Effectiveness in the 21ST Century’ Academic  leadership Journal, vol.13, no. 12, pp 212-243. 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