HCF Company Essay

Evaluate the option of continue or shutdown of the Malaysian or Thailand operations. Should HCF consider starting its own label? Regarding to the case, HCF have two options either to continue or shutdown operations in Malaysia or Thailand. If they choose to shutdown operation in both Malaysia and Thailand, HCF should consider a few things. Firstly, the shutting down all factories in Malaysia and Thailand would costly around RM4.3 million. The costs are refer to the sale of Penang and Butterworth factories ( RM8.5 million), Chieng Mai and Jitra (RM1.2 million) and redundancy payments around RM3.0 million at minimum. Here, there have advantage and disadvantage of pulling down operation in Malaysia and Thailand. One of the effect of closing down is harm HCF reputation as quality manufacture for both men’s and women’s clothes. In additions, closing down the factories in Malaysia and Thailand causes HCF loss of human capital. As said by Teoh Chin Teh, Factory Operation Direc tor, a large number of employees would have to be retrenched and most of them are working with HCF more than 10 years. Thus, it will affect to workers if Malaysia factories are closed. Secondly, HCF has an option to close down the factories in Jitra and Chieng Mai only. The costs of shutting down both factories are RM1.2 million. Besides that, Jitra and Chieng Mai are located in rural area and will make HCF hard to find new buyers to sell the factories rather than Penang and Butterworth factories which is located in strategic location. Other than that, HCF can save cost of workers in Jitra and Chieng Mai and concentrated the operation in Penang and Butterworth. Regarding the issue about HCF plan to have their own label, they should take a few consideration before proceed with the planning. First, the cost for setup the label is RM32.1 million (fixed costs and advertising costs). Besides, the probability id producing own label is small about 70% while the successful is only 30%. Thus, HCF should not yet started their own label until the companies getting stable and have profit.

Ranbaxy Case Project Essay

Eli Lilly Ranbaxy is an example of a joint venture that was pursued with the right strategy, which was a result due to a changing US pharmaceutical market and a rapidly expanding India market. The two companies in this IJV were both significant players within their home countries, Eli Lilly and Company in the US and Ranbaxy Laboratories Limited from India. When the possibility of establishing a joint venture was approached in 1992, the Indian market for pharmaceuticals was becoming more open to foreign direct investment. Also India at the time was putting a limit on the amount of foreign ownership, from 40 percent to 51 percent, creating less foreign competition in the region. With numerous of opportunities opening up within the Indian market, Eli Lilly saw this as a stepping-stone for future clinical testing. Both companies having common backgrounds and goals of being a research oriented international pharmaceutical company, embarking on a joint venture seemed ideal. Eli Lilly would establish a presence in the region and gain access to the distribution network enjoyed by Ranbaxy. Furthermore, this JV would result in lower costs in production as well as basic research, which are considerable factors in their broad strategy. The evolution of the international joint venture was strategically handled with early success, starting off with the name of the company, Eli Lilly Ranbaxy; it was strategically named for future success within the region. Mascarenhas stated, â€Å"The reason for this was based on my earlier experience in India, where ‘good quality’ rightly or wrongly, was associated with foreign imported goods. Eli Lilly Ranbaxy sounded foreign enough! † With Ranbaxy being the largest manufacturer of bulk pharmaceuticals in India, and with a domestic market share of 15 percent, they provided the knowledge needed for the local market and helped establish a name in the region for Lilly. Mascarenhas and Gulati had a good working and personal relationship; they had good interdependent communication, which was a crucial factor in the JV implementation and because Ranbaxy provided Eli Lilly with easy entrance and networks to the Indian market. After the establishment of the joint venture the two companies focused on creating an organization where there was strong support from both sides. Many employees had an opportunity to establish a legitimate career within the Eli Lilly Ranbaxy Corporation. Indeed, this was refreshing considering the high turnover rate within the industry, where the union served as a crutch. Within a year after building the infrastructure from the ground up, the JV was able to launch different products and had more than 200 employees. The joint venture provided product and marketing strategies, in which they employed successful corporate social responsibility of providing the physicians with relevant medical information Ranbaxy and Lilly were two companies that were successful in establishing a joint venture because they had a lot of the same common values. They both had high ethical standards, when presenting their products to doctors within the market; they would answer all questions correctly and to the best of their knowledge. Since their products were not known within the local market, Eli Lilly used a strong sense of honesty called the â€Å"Red book values†, with local doctors and began to gain their respect and trust. Andrew Mascarenhas, from Eli Lilly and Company was the first successful managing director for the joint venture. Throughout his tenure he helped shape and build the joint venture from the ground up. With a driven initiative and was responsible for the hiring of the sales force and recruitment of medical doctors. As a leader, Mascarenhas was faced with unique challenges; he had to deal with cash flow constraints, limitations on pricing and other government regulations. Also within the Indian market there was low recognition and high turnover rates for sales jobs. Mascarenhas and his team had to strategize on how to appeal to a wider range of employees through future opportunities amongst the company. Eli Lilly Ranbaxy invested in a training program. The program was created for the employees to hold strong values for the positions they were hired for and the positions were customized to Indian standards. Mascarenhas brought Eli Lilly’s values to the joint venture; he was instrumental in the training program and made sure those values were shared. When Mascarenhas was promoted in 1996, the new managing director was Chris Shaw. Having a significant background in operations, Shaw helped the company focus on establishing stability through new systems and processes. He expanded the product line and organized a team to make sure there were standard operating procedures (SOPs). These procedures would help the joint venture maintain a productive flow. Aided by his knowledge in marketing, the JV saw an improved growth in sales. Rajiv Gulati was shortly promoted after Chris Shaw. Already having history with the joint venture Gulati was initially the director of marketing and sales. He saw his time as the director an opportunity for growth, which was achieved by implementing medical and regulatory units which helped the company exceed the average growth rate in the Indian pharmaceutical industry. One of the challenges faced by Gulati was Lilly’s name was not commonly known amongst doctors in the market. Gulati and his team came up with the idea of using Ranbaxy’s name to lead as a foot in the door, and helped the company gain brand recognition. Also Gulati faced the challenge of trying to distribute a product that was already being sold amongst manufacturers. Through marketing and establishing trust with the doctors the company was able to establish their presence in India. The initial start up of the joint venture was faced with constant challenges, many in the form of government regulations but because of the functional working relationships between Mascarenhas and Gulati, the JV reached their break-even point in 1996 and soon realized profitability. With the growth of the pharmaceutical market the company also went through significant changes to keep up with innovations. New managers were introduced during the course of these changes and launched multiple new successful units, which saw a steady annual growth rate of 8 percent. The joint venture also became the world’s 12th leading pharmaceutical supplier in over 150 countries by 2001, and continuously developed new drugs through extensive research and development. Overall the performance of the IJV was a success. Each company learned from the joint venture that marketing network was important to have in order to enter the market in India. They also learned the importance of patent protection and how much a role the government can play in the protecting that proprietary knowledge. A patent is needed in order to price their products, and to protect their innovation for a certain time. When they learned the patent laws changed in India, it encouraged them to establish a joint venture there. The experience brought about by the international joint venture helped both companies enhance its overall market line and its potential of innovation and discovery. Eli Lilly and Company gained experience in the market perspective of Asian countries while establishing India as their hub. Also they gained significant experience in how to introduce their products within a market where they were not commonly known. Overall Eli Lilly Ranbaxy gained vital cooperation and communication amongst each other. Establishing a very accessible management staff contributed to the early on success of the joint venture. The commonality of the two companies also created ease within the company and allowed the company to grow in profits and outputs without any disruption or disagreements. Though the two companies have established a very successful lucrative company amongst the pharmaceutical industry the action that would be wise to do is to establish a 100% wholly owned subsidiary for Eli Lilly. The main reason for the they separation, is that each company started to focus on different objectives when the industry started to grow, Ranbaxy focusing on generics and Lilly focusing on research and development. To implement this action Eli Lilly would have to buy out Ranbaxy’s stake within the company. With Indian regulations favoring towards a more foreign owned market, this strategy would allow Eli Lilly total ownership and control over their present and future products specifically because of enhanced patent protection for the pharmaceutical industry. Though this is action could lead to potential profits in research and development for Lilly, the implications of these actions could come with potential losses, not factoring in the cost of the buyout. If the IJV were to break apart there is no clear explanation on the future financial outlooks of their company. Furthermore, it can create an unforeseen competition. However, it would allow each company to focus on their own agendas and it would also inject much needed cash flow for Ranbaxy and allow them to concentrate on the generic market. In order keep up with success a company must keep up with the market, and the market was clearly leading Lilly into the path of a fully owned subsidiary. There are risks associated with this but because the JV was already in such a strong position and aided by the new laws, the potential profits of this action is well worth the consideration.

Analysis Of Homer s The Iliad - 950 Words

Anger infiltrates and attempts to paralyze its victims with its intensifying grip. Often times, an unmet or loss of a desire sparks anger into life. As the minute spark of anger morphs into a small flame, it begins to control the thoughts, intents, and actions of its victim. Motivated by the increasing heat of anger, the victim seeks revenge. During this time, anger shackles its victim in chains and throws away the key. Grappled in these chains, the victim cannot escape on his or her own initiative or power. In the Iliad, Achilles finds himself shackled in these chains of anger. Even though Achilles fights viciously in the Battle of Troy, he willingly surrenders to anger when Agamemnon seizes his girl, Briseis. Musing over his aroused anger, Achilles allows anger to shackle him in its impeding chains. Now, Achilles’s anger which escalates until it reaches the peak of Mount Olympus where the gods reside moves the gods to suppress his anger. As the Iliad comes to a close, Achill es never breaks off the chain of anger through forgiveness but carried them to the grave. Sparked by an unjust loss of honor, the anger of Achilles fumes until it explodes into unbridled revenge. When Achilles unjustly loses his honor through the loss of Briseis, the spark of anger ignites within his heart and motivates him deny his close relations. Rage and anger rapidly fly between Achilles and Agamemnon until Agamemnon declares, â€Å"I’m coming to your hut and taking Briseis,/Your own beautiful prize, soShow MoreRelatedAnalysis Of Homer s The Iliad Essay1231 Words   |  5 Pagesthe Iliad is a tale of war and aggression (Puchner 183). Written in the 8th century, it remains relevant to society today. The basis of the Iliad, warfare, brings with it portrayals of death, grief, and the real problem with humankind: we are not peaceful beings. In a war-ridden world, these topics remain pertinent to society. These terrors of war showcased in the Iliad generate an anti-war message. With this said, Homer creates a timeless lesson against war with his work. While the Iliad has beenRead MoreAnalysis Of Homer s The Iliad997 Words   |  4 Pagesare set up in a way such that the audience must believe at least one party loves another. How they act on behalf of this love is perhaps a testimony to the strength of their love and heroic status. Taking this structure at face value, in Homer’s The Iliad, Hector shows the most modern form of heroism in Book Six. He chooses to fight rather than see his loved wife fall to the Achaeans, while others throughout the story view their women as prizes and choose to fight- or not- based on very different values;Read MoreAnalysis Of The Homer s The Iliad Essay1010 Words   |  5 PagesPoor leadership is devastating in The Iliad.. Homer recognizes this, making a particular effort to demonstrate what traits constitute effective leadership. It is crucial, therefore, to determine exactly how Homer presents this idea in order to gain a coherent understanding of his beliefs. With Homer’s convic tions in mind, the individual gifts of these war leaders shine rather brightly. One can then begin to analyze them, deciding for oneself who fits Homer’s ideas the best. Assuredly, each of theRead MoreAnalysis Of Homer s The Iliad 1310 Words   |  6 Pagesunity in his tale. Homer was a writer who performed this feat throughout the entirety of the Iliad and showed his unique ability to weave a tale full of similes that both enhanced and unified his story. Although Homer used a variety of subjects in his similes, and many of them had a common thread. Homer’s unique ability was to create a tale so descriptive that the listener was able to fully immerse him or herself into the story. His usage of similes magnified this ability. Homer focused on the commonRead MoreAnalysis Of Homer s The Iliad887 Words   |  4 PagesIn Homer’s the Iliad there are two types of culture which are shame and honor. The Greeks rank great significance on personal honor. Why is tha t? The reason being is that to them honor means the ability to fight and be triumphant on the battle field. There are many ways honor is obtained to the Greeks, another way to prove your honor is to reveal athletic abilities. Meanwhile, the shame culture has a different concept to the Greeks. Shame meant to have good morals towards others and it is a moreRead MoreAnalysis Of Homer s The Iliad866 Words   |  4 PagesIn Homer’s The Iliad, women can often be overshadowed by the strong male warriors that dominate the epic poem. However, many women in The Iliad are central to the plot; without these women the poem would have a drastically different story. The influence of women in The Iliad varies from woman to woman, usually having some effect on the plot, but the extent of their involvement is typically dependent on their status in society. However, even when a woman is in a position of great power, she is stillRead MoreAnalysis Of Homer s Iliad 1382 Words   |  6 PagesRy an Doerhoff History of Greece Dr. Kirkland September 5, 2014 Document Analysis The primary documents that will be focused on in this analysis come from Homer’s Iliad. Homer is venerated today as the greatest of Greek epic poets, as his works had a colossal impact on the history of literature. Through his epics, Homer brings us first hand into the culture of the Greek world in the eighth century B.C. It is important to note that at this time very few had the privilege of an education, and lackedRead MoreAnalysis Of Homer s The Iliad 1177 Words   |  5 Pagesto the powerful, hardheaded fighters that generally appear in The Iliad. His purpose in The Iliad is to demonstrate, through tact and strategic ability, that strength and brawn isn’t all that compose a hero. Odysseus, the great tactician, isn’t known as the brawn, but the brain of the Achaian army. When compared with Menelaos, â€Å"Menelaos was bigger by his broad shoulders, but Odysseus was the more lordly† (III, 210). Here, Homer is intentionally lessening Odysseus’ physical prowess to uphold hisRead MoreAnalysis Of Homer s The Iliad Essay1692 Words   |  7 PagesA major theme seen in Homer’s The Iliad is one of war and the politics that play a role in it. A key part of politics is the interactions that take place between people when determining policies and courses of action. The focus of this paper will be on the interactions between the Greek leaders and the army in the opening of book 2. There will be a section where I will analyze these interactions and provide evidence showing what degree I believe the Greek leaders care about their army. The way thatRead MoreAnalysis Of Homer s The Iliad993 Words   |  4 Pages In Homer’s The Iliad, we learn that the mother and father relationships within the family is very important, but we don’t want to overlook the brothers. For instance, in the Greek and Trojan families, it was one way to bring everyone together. The brotherhood of Agamemnon and Menelaus, and Hector and Paris illustrates their devotion. Book Six of The Iliad comprehends several illustrations of how honor strengthens the bond between both brother’s Agamemnon and Menelaus and Hector and Paris. Glory

An Analysis Of O Connor s A Good Man - 941 Words

6/03/2015: O’Connor’s short story â€Å" A Good Man Is Hard To Find† symbolizes a theme of religion which questions me to think how O’Connor was raised? In my intention of this story every character seems to play a key role of religion. As for the Misfit can be seen as Satan himself as he encounters the family and kills them all. Yet he does it so politely saying â€Å"he is not a good man†, and how he only shoots just 3 bullets into the Grandmother. This gives me a sense of how O’Connor is conveying a message in this short story by implanting key points throughout this story. This story almost teaches by a negative example, for instance The Grandmother is conveyed as a Self-righteous character, and for the Misfit is carried out as the Grim reaper. I say the Grim reaper because the Misfit is characterized as the meaning of death. According to Kacie Regale â€Å"O’Connor’s fiction story carries out a sense of religious endowment and all the characters, especially the Grandmother are concerned only with their wants and desires†. This statement supports my ideas of how O’Connor is conveying a message in â€Å"A Good Man is Hard To Find† because it s stating that desires and wants are just the lavish sense of pleasure, but rather O’Connor is announcing love and affection towards others. This is shown towards the end of the story when the Grandmother tells the Misfit â€Å"You’re one of my own children!† and recognizes her own mortality, her own sinfulness, and her relationship to other â€Å"children ofShow MoreRelatedAnalysis Of O Connor s A Good Man Essay1522 Words   |  7 Pages In my analysis of â€Å"A Good Man Is Hard to Find†, I will examine the different elements of this piece of literature and break the subject down into its component parts. I also plan to provide evident that O’Connor uses religion as the theme for her short story using several examples of foreshadowing and symbolic throughout her story. After reading the story more than once, I notice some interesting quotes that will back-up my claims that O’Connor’s story is about something that must do with spiritualRead MoreAnalysis Of O Connor s A Good Man 869 Words   |  4 Pages My first reaction to â€Å"A Good Man is Hard to find† was that of sadness and I felt that it was tragic of what happened to the family in the story. I felt really bad for the grandma because no one seemed to be pleased with her or listen to her. I felt like the son was almost tired of dealing with his own mom, or that is the feeling I got from his reactions to her. Even the children did not seem to respect the old lady. O’Connor’s story was very descriptive. Throughout the whole story there wereRead MoreAnalysis Of O Connor s A Good Man Essay1201 Words   |  5 PagesFlannery O’Connor’s A Good Man is Hard to Find tells the story of a family from Atlanta, Georgia as it makes it way to Florida for a vacation. The five members of the family include the grandmother, her son Bailey and his wife. Among the passengers are three children, one of whom is still a baby. There fatal deaths in the end illustrate the belief that everybody has their own unique flaws. The grandmother plays a pivotal role in the story considering the fact that she selfishly convinces the familyRead MoreAnalysis Of O Connor s A Good Man893 Words   |  4 PagesIn O’Connor’s short story â€Å"A Good Man is Hard to Find† the definition of what it takes to be a â€Å"good man† is very misconstrued. In the beginning of this story a â€Å"good† character does not exist. The family is habitually mean to the grandmother, and the grandmother is a conceded, selfish human being. The misfit, another main character, is a criminal and is not a morally good person either. The central theme of the entire story is the concept of the word â€Å"good,† and what it takes to meet this expectationRead MoreAnalysis Of O Connor s A Good Man1467 Words   |  6 Pageshappening in the South. She has put the issues that they have in different scenarios or situations that people could understand in her short stories, â€Å"A Good Man is Hard To Find† along with â€Å"Everything That Rises Must Converge.† O’Connor has various characters in her stories that have characteristics that make them damaged, delusional or broken. In â€Å"A Good Man,† The Misfit is a broken character. He does not know the difference from right and wrong by cause of his father never being punished for the thingsRead MoreAnalysis Of Flannery O Connor s A Good Man Is Hard Essay1426 Words   |  6 PagesResearch Analysis for A Good Man is Hard to Find Flannery O Connor s A Good Man is Hard to Find is certainly a surprising work of literature. With this story having a not so happy ending, it goes against all of the conventional ideas on what a typical storybook ending should be. Another unusual thing about A Good Man is Hard to Find is the use of the term good. It is thrown around excessively through the entire tale by the grandmother and even the Misfit seems to use this word as wellRead MoreAn Analysis Of Flannery O Connor s A Good Man1425 Words   |  6 PagesBakane Franca Dr. Lorna Wiedmann English 202-025 December 12, 2014 The Devious Grandmother Have you ever noticed that, many individuals never awaken to reality unless they are exposed to violence? In Flannery O’Connor’s short story â€Å"A Good Man is Hard to Find† his main character, the grandmother is a master manipulator. In the story, a family is destroyed not only because of accidents caused by the grandmother, but also because the grandmother is inconsiderate and self-centered; they are all killedRead MoreAn Analysis Of Flannery O Connor s A Good Man933 Words   |  4 PagesIn Flannery O’Connor’s short story â€Å"A Good Man is Hard to Find†, the fate of the family is foreshadowed within the very first few paragraphs. The grandmother in the story tries to convince the family that going to Tennessee would be much more suitable for the family vacation not only because had the children been to Florida before, but there is a criminal who has escaped from federal prison and is headed that way (1076). She tries to inform her so n, Bailey, and his wife of the convict who claimsRead MoreRhetorical Analysis Of O Connor s A Good Man 1166 Words   |  5 PagesFlannery O Connor is a writer who is well known for stories like A Good Man Is Hard To Find and The Life You Save May Be Your Own. Although both stories rely heavily on theme and foreshadowing, she uses these elements to pick at a larger meaning. Whether her stories depict violence and or redemption, there is always a lesson in the end. O Connor uses irony in order to foreshadow to readers her inevitable endings. In A Good Man Is Hard To Find, a family vacation suddenly ends violently.Read MoreRhetorical Analysis Of O Connor s A Good Man Is Hard And Find 1245 Words   |  5 PagesAdria Corral English 1302 MWF 8:00 A.M. Religion and Morality In â€Å"A Good Man is Hard to Find†, Flannery O’Connor uses grotesque and flawed characters to reflect her own faith on the Roman Catholic Church. Set in the rural South during the 1950s, O’Connor takes readers on a journey from a satiric family comedy to a brutal cold blooded murder. An analysis of O’Connor’s use of religious symbolism and foreshadowing through characters and setting will be conducted in order to better understand her views

Business Insider College Essay Samples: the Ultimate Convenience!

Business Insider College Essay Samples: the Ultimate Convenience! The Downside Risk of Business Insider College Essay Samples Essay writing demands columbia business school outrageous small business plan competition an important quantity of wisdom and experience to attain excellence. Being a real columbia business school mba essay questions professional provider, we be certain to maintain equality at each step along the practice. For college applications, you might want to have a 10-step course on college application essay writing to find out more. When you're selecting a subject, it is extremely crucial that you choose one which is related to the course that you want to compose the college essay for, and you need to also guarantee that it brings out a number of the strong points you've discussed in your class. At precisely the same time, you will impress the college admissions folks greatly if you are able to present your capacity to learn from your failures and mistakes. 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The essay has become the most significant part your scholarship program, and that means you ought to make certain you give the very best impression you can. The MLA rule book states that the paragraphs should begin by leaving a half-inch space at the start. Three sorts of questions The question you see in the essay part of your college application will probably be one of 3 different types. The title of the assignment will normally let you know what you have to write about.

Sales Tracking and Customer Relation Analyses

Questions: The FedFone Co. (FFC) sells mobile phones and accessories at three shops in the Ballarat area (i.e. High Street, Mall, Suburb) seven (7) days a week. The company also organises repairs for phones they sold but which have been damaged or become faulty. These activities are co-ordinated by five (5) FFC Sales Representatives (John, Paul, Ringo, George, Stuart). The companys founder, Ms Georgie Martyn, like all small business owners, is always interested in finding ways to increase revenues and decrease expenses. Ms Martyn has hired you as a business analyst and poses some operational-level questions about the performance of her business. She is also eager to hear your thoughts and ideas on how to improve the business and requires you to make several recommendations on how to improve the companys performance, especially in relation to the following business objectives: improving the sales strategy; improving internal efficiencies and effectiveness; and building strong lasting relationships with its customers. Ms Martyn has provided you with last years sales information in the itech1005-5005 2014-27 assignment data.xlsx file. The data needs to be analysed and visualised to help observations related to the business operation and its shortcomings. The data worksheet Sales contains collected information of the consultancys operations in the first three months of the year. These details included: Date (of sale) Shop (where sale completed) Staff (i.e. Sales Representative name) Phone Model Phone Plan Phone Cover (accessory sold) Spare Battery (accessory sold) Charger Pack (accessory sold) Repair Details (type of problem with phone returned for repair) Repair Date (date received from customer for repair) Return Date (date returned to customer after repair) Software Update (service fee income) Training Time (hours spent training customers in phone use service fee income) Insurance (service fee income) FFC must buy all the stock (i.e. mobile phones and accessories) they then sell to customers. Phone/Accessory: Cost Price ($A) Sales Price ($A) HTS model 1 98 150 HTS model 2 185 200 HTS model 3 199 350 HTS universal phone cover 15 27 HTS spare battery 67 100 Sansumg 300 phone 152 300 Sansumg 250 phone 187 210 Sansumg 300 cover 16 25 Sansumg 250 cover 13 25 Sansumg spare battery 90 100 Apel v17 phone 655 690 Apel cover 22 45 Apel charger pack 45 80 Motorolar razzr phone 199 220 Motorolar newstyle phone 245 270 Motorolar phone cover 16 25 Nokkia phone 1111 99 140 Nokkia phone 2222 129 165 Nokkia phone cover 14 25 Nokkia spare battery 80 110 Universal charger pack 27 40 FFC sell a range of mobile phone plans to customers that come from a number of telecommunications companies. FFC are paid a commission by each telecommunications company for selling the different plans as the table underneath indicates: Phone Plans: Commission Income Received ($A) Telstrar plan 1 10 Telstrar plan 2 8 Optrus plan 1 8 Optrus plan 2 6 Raldi plan 3 Vodrfon plan 1 5 Vodrfon plan 2 8 When phones are returned for repair, FFC must also pay $14 postage costs to mail the phone to the authorised service centre this cost is wholly or partially reimbursed by the phone manufacturer according to a scale of fees: Phone Company: Repair Postage Reimbursement Amount Received ($A) HTS 18 Sansumg 8 Apel 5 Motorolar 10 Nokkia 15 FFC also provides additional services for which it charges customers fees for service. The additional flat (i.e. one-time) fees charged by FFC to customers for their additional services (i.e. as fee income) are: Additional Service: Service Fee Income Received ($A) Phone set-up or software update 5 Phone use training 40 Phone insurance brokerage fee 5 All Sales Representatives are paid fixed wages and no additional commissions are paid for sales or services. Wages are a fixed cost to the business and as such are not required in the analysis/reporting of the sales and expenditure for Ms Martyn. Assessable Tasks Ms Martyn needs to have a summary report of operations that will include the following information: 1. Phone. Use Pivot Table(s) to summarise these calculations. Calculationsa. Total income for the three month period, sub-totalled by each (a) Shop, (b) Sales Representative, and (c) Phone. Use Pivot Table(s) to summarise these calculations.b. Total expenses for the three month period, sub-totalled by each (a) Shop, and (b) Sales Representative. Use Pivot Table(s) and appropriate graph(s)/chart(s) to summarise these calculations.c. Total profit for the three month period, sub-totalled by each (a) Shop, (b) Sales Representative, and (c) Phone. Use Pivot Table(s) to summarise these calculations.d. Total phone repair expenses and income for the three month period, sub-totalled by each (a) Phone, (b) Sales Representative and (c) Shop. Use appropriate Table(s) to summarise these calculations.Observationse. Which phone plans provided the (a) most and (b) least income, for the three month period? Use an appropriate table and graph/chart to summarise these observations.f. Which are the worst phones sold by FFC, by (a) total number of repairs required a nd (b) time taken for repair, for the three month period? Use an appropriate table and graph/chart to summarise these observations.g. What are FFCs best and worst Sales Representatives by total sales? Use an appropriate table and graph/chart to summarise these observations. Answers: Calculation a. As per the gave information set of the Fed Fone Co. (FFC's) offering portable or telephone and additionally their extras in its presumed shop in Ballarat range. The Fed Fone Co. (FFC) is arranged in three better places in Ballarat zone like High Street, Mall and Suburb. The three shops of Fed Fone Co. (FFC) are 7 days open, thus they ascertain the aggregate salary, costs and benefit for every extensions of organization. They additionally need to enhance the offers of the organization, inward efficiencies, adequacy of customers or clients and they likewise need to manufacture a decent relationship between every clients or customers of the shop by the assistance of a few different investigations of salary, costs and benefit (Beynon-Davies, Galliers Sauer, 2009). Along these lines, the aggregate salaries of the shop as per its extensions are indicated in beneath. The aggregate pay or total income of Fed Fone Co. (FFC) is 445017 $ Furthermore, the pay or total income of different extensions of Fed Fone Co. (FFC) like High Street is 208837 $ The pay of different limbs of or total income Fed Fone Co. (FFC) like Mall is 174036 $ The pay of different limbs of or total income Fed Fone Co. (FFC) like Suburb is 62144 $ In above all the data are analysis outcomes of the giving data set of Fed Fone Co. (FFC). All the data are providing in table form, which are calculating by the help of, excel advance analysis. b. According to provided data set of the Fed Fone Co. (FFC), the aggregate cost or total expenses of business model or Fed Fone Co. (FFC) are measuring by the help of excel advance analysis. The aggregate cost or total expenses of business model or Fed Fone Co. (FFC) are discus in below. The aggregate cost or total expenses of Fed Fone Co. (FFC) is 316105 $ Also, the cost or total expenses of different extensions of Bolstered Fone Co. (FFC) like High Street is 160204 $ The cost or total expenses of different limbs of Encouraged Fone Co. (FFC) like Mall is 115115 $ The cost or total expenses of different limbs of Encouraged Fone Co. (FFC) like Suburb is 40786 $ c. The benefit or profit is the most important term as well as valuable data for every business model. The benefit or profit of the business model is calculating or measuring by the help of total income of the business model and total expenses of the business model in same period (Moutot Bascoul, 2008). According to the provided data set of Fed Fone Co. (FFC), the profit or benefit is analysis or calculating. The profit values of the business model or Fed Fone Co. (FFC) are shown in below. Thusly, the aggregate benefit/ profit of Fed Fone Co. (FFC) = (downright salary or income aggregate cost or total expenses) = 128912 $ Similarly, the benefit/ profit of different limbs of Fed Fone Co. (FFC) like High Street is 48633 $ The benefit/ profit of different limbs of Fed Fone Co. (FFC) like Mall is 58921 $ The benefit/ profit of different limbs of Fed Fone Co. (FFC) like Suburb is 21358 $ d. According to the provided data set of the Fed Fone Co. (FFC), All out salaries or income via repair = 720 $ Aggregate costs via repair = 14* 50 = 700 $ Therefore, the total benefit or profit via repairing the old handsets or phone is (720 700) $ = 20 $ Observation e. The Fed Fone Co. (FFC) is provided various phone plans for clients or customers of the shop. According to the provided data set of Fed Fone Co. (FFC) are demonstrated in beneath. Plan No Telstrar plan 1 249 Telstrar plan 2 140 Optrus plan 1 442 Optrus plan 2 327 Raldi plan 225 Vodrfon plan 1 17 Vodrfon plan 2 8 The basic graphical outline of the phone plans are demonstrated in underneath according to their uses and plan name. Along these lines, the most provided phone plans gave by Fed Fone Co. (FFC) is Optrus plan 1 furthermore minimum arrangement gave by Fed Fone Co. (FFC) is Vodrfon plan 2. f. By the help analysis of the provided data set it is clear that the most exceedingly terrible telephone offering by the Fed Fone Co. (FFC) is Apel v17 telephone. g. In the Fed Fone Co. (FFC) business model, the representatives are communicating with every client or customers of the shop. The sale as well as the profit of the business model is also depends on the customers, for that reason the representative of Fed Fone Co. (FFC) is more important part of its business strategy (Sanchez Freiling, 2005). According to the provided data the sale of the Fed Fone Co. (FFC) by the representative is discussed in below, which is recorded by the help of the last three months sales in Fed Fone Co. (FFC) shop and its other branches. Name of representative Sale no George 281 John 212 Paul 408 Ringo 221 Stuart 276 The basic graphical outline of the sales are demonstrated in underneath, which is recorded according to the representative of sale or who communicate with clients. As indicated by most recent three months information set, the best illustrative is Paul and most exceedingly awful illustrative is John. Recommendations Shoppers once depended on a recognizable businessperson, for example, the proprietor of their neighborhood general storeto help them find simply what they needed. Drawing on what he knew or could rapidly derive about the client, he would place the ideal item and, regularly, recommend extra things the client hadn't even considered. It's a curious situation. Today's occupied shoppers, shelled with data and choices, frequently battle to discover the items or administrations that will best address their needs (Sutton, 2011). The in need of help and frequently inadequately educated floor staff at numerous retailing locales can't start to repeat the individual touch that customers once relied on upon and purchasers are still to a great extent all alone when they shop on the web. This sorry condition of issues is evolving. Advances in data innovation, information social event, and investigation are making it conceivable to convey something likeor maybe far better than the proprietor's recommendation. Utilizing progressively granular information, from point by point demographics and psychographics to shoppers' click streams on the web; organizations are beginning to make profoundly redone offers that control customers to the "right" stock or administrations at the right minute, at the right cost, and in the right channel, these are called "next best offers (Zhang, 2010). Consider Microsoft's prosperity with email offers for its web crawler Bing. Those eà ¢Ã¢â€š ¬Ã¢â‚¬Ëœmails are custom-made to the beneficiary right now they're opened. In 200 milliseconds, a slack impalpable to the beneficiary progressed investigation programming gathers an offer focused around ongoing data about him or her: information including area, age, sex, and online movement both record ed and instantly going before, alongside the latest reactions of different clients. These promotions have lifted change rates by as much as 70%significantly more than comparable yet un-customized advertising. The innovations and techniques for making next best offers are advancing, however organizations that hold up to endeavor them will see their clients deformity to contenders that lead the pack. Microsoft is only one illustration; different organizations, as well, are uncovering the business capability of decently created Next best offer (NBO)s. Anyway in our examination on Next best offer (NBO)methodologies in many retail, programming, monetary administrations, and different organizations, which included meetings with administrators at 15 organizations in the vanguard, we found that if Next best offer (NBO)s are carried out whatsoever, they're frequently done inadequately (Williams, 2008). Most are aimless or poorly focused on pitches to clients who have as of now purchased the offering, for instance. One retail bank found that its Next best offer (NBO)s were more prone to make malevolence than to expand deals. Organizations can seek after horde great objectives utilizing client examination, yet Next best offer (NBO) projects give maybe the best esteem as far as both potential return on initial capital investment and upgraded intensity (Antonov, 2013). In this article we give a system to creating Next best offer (NBO)s. You will be unable to embrace all the steps immediately, yet advance on each one will be fundamental eventually to enhance your offers. To improve the data quality of the data sets by the help of the data management or data administration, data recording as well as data monitoring. These three main parameters are improving the data set as well as the business model. Data administration alludes to the accumulation, stockpiling, transforming/ investigation, dispersal and productive utilization of data in the setting of observing and assessment. Information gathering may happen on a progressing premise, at consistent interims, or as a feature of a one-off assessment. Record-keeping alludes to the efficient recording of data in institutionalized configurations. It is frequently likewise comprehended to mean the stockpiling of such data. Monitoring of the useful data indicated Project Strategy and System Manual, there are two sorts of Checking: Situation checking measures change in a condition or a set of conditions or absence of progress. Checking the circumstances of youngsters and ladies and objectives. It additionally incorporates observing of the more extensive connection, for example, early cautioning checking, or checking of financial patterns and the nation's more extensive strategy, monetary or institutional setting (Foreman, 2008). Performance checking measures advance in attaining to particular results in connection to a usage plan, whether for projects, methods, or exercises. It is center responsibility for compelling work arranging and audit. To improving the sales in Fed Fone Co. (FFC), Ms Martyn are adopted the basic rules of data administration, data monitoring and data records, which are discus in below. They structure the key premise of observing, usage and assessment. They shield against infringement of rights. Process and results of preoccupation and options must be obviously recorded to guarantee straightforwardness, responsibility and subsequent where essential. Systematization and clear documentation of arrangements and methodology are vital to draw clear lessons from projects and encourage scaling-up or replication. Quality information gathering for preoccupation and plan B projects can help to fortify/ enhance the accumulation of solid factual information for the tyke equity framework all in all. Ongoing checking is vital to guarantee the proficient and viable running of an undertaking or system. It guarantees progress towards objectives. It is important to guarantee that a task or system is considered responsible to its recipients and benefactors (counting citizens if financed from open sources). It serves to distinguish issues from an early stage and mediate in an opportune way to intention them which can bring about time and expense reserve funds. If done well it can help absolutely to group assurance and foster an environment of straightforwardness and professionalism. It can assemble open and political backing for a project and answer stakeholders' inquiries. Fed Fone Co. (FFC) is a great plan of action or framework. The offer of the Fed Fone Co. (FFC) is measure by the assistance of the discriminating administration procedure. Nevertheless most arrangements appraisals are, by nature, erroneous. The trap, masters say, is to know in which heading they're wrong, and change that into a picture of how your business is getting along. Fed Fone Co. (FFC) that could mean plotting all activity transversely over divisions to see how your things are matching up to industry benchmarks (Petrescu, 2012). There are a few methodologies to test the business gagging to know whether you're getting a careful read or essentially fiddling in luxurious soothsaying. One of the best misinterpretations about assessing is that there's one arranged of numbers that addresses "reality" for your business. When in doubt, distinctive figures are critical with a particular deciding objective to address the needs of assorted electorates. It's hard to use a singular test that will promise you can track the exact terms, time, and setting of each one arrangement. Rather, you should focus on making a process that can be regulated, rethought, and changed as conditions change. The best system for Fed Fone Co. (FFC) is relies on upon their clients or customers. On the off chance that the Fed Fone Co. (FFC) are given free overhauling to new telephone acquiring than the criticism clients or customers are constantly positive (Thierauf, 2001). The clients or customers are pulled in by the assistance of different plans like free adjusting, calling following 3 or 4 months and get input for telephone or versatile. The deal anticipating or offers of Fed Fone Co. (FFC) are focused around its client's criticism and quality on telephone or portable. References Antonov, A. (2013). New business-oriented global/regional information network.IJBIS,12(3), 321. doi:10.1504/ijbis.2013.052453 Beynon-Davies, P., Galliers, R., Sauer, C. (2009).Business information systems. Basingstoke, Hampshire: Palgrave Macmillan. Clifton, H., Sutcliffe, A., Clifton, H. (1994).Business information systems. New York: Prentice Hall. Customer Relationship Management. (2013).Sales Bus,22(1-2), 46-47. doi:10.1365/s35141-013-0543-3 Davis, C., Haefele, E. (2010). A practical and tested infrastructure design for large business warehouse systems.Business Information Review,27(1), 43-55. doi:10.1177/0266382110361279 Foreman, J. (2008).The performance implications of planning, implementation, and evolution of market-oriented strategy by top management. Moutot, J., Bascoul, G. (2008). Effects Of Sales Force Automation Use On Sales Force Activities And Customer Relationship Management Processes.Journal Of Personal Selling And Sales Management,28(2), 167-184. doi:10.2753/pss0885-3134280205 Petrescu, M. (2012). Cloud computing and business-to-business networks.IJBIS,10(1), 93. doi:10.1504/ijbis.2012.046682 Sanchez, R., Freiling, J. (2005).A focused issue on the marketing process in organizational competence. Amsterdam: Elsevier JAI. Sutton, D. (2011).How to sell your crafts online. New York: St. Martin's Griffin. Thierauf, R. (2001).Effective business intelligence systems. Westport, CT: Quorum Books. Wiele, T., Boselie, P., Hesselink, M. (2001).Empirical evidence for the relation between customer satisfaction and business performance?. Rotterdam: Erasmus Research Institute of Management, Erasmus Universiteit. Williams, G. (2008).Implementing SAP ERP sales distribution. New York: McGraw-Hill. Zhang, J. (2010).ICLEM 2010. [Reston, Va.]: American Society of Civil Engineers.

The evolution of McGregors Theory X and Theory Y in relation to the development of management theory

Introduction New challenges were created in the 19th century due to the emergence of the industrial revolution. Among these challenges was the need to increase the effectiveness of the workforce. Therefore, creative thinkers in the early ages suggested theories that they believed if applied would result in higher management efficiency. Such theories were based on the fundamental belief that employees should be actively supervised and monitored (Gurey Junnark 2008).Advertising We will write a custom essay sample on The evolution of McGregor’s Theory X and Theory Y in relation to the development of management theory specifically for you for only $16.05 $11/page Learn More However, Douglas McGregor challenged this notion through his extensive work where he established two theories that defined the assumption held about employees’ attitude towards work. These assumptions automatically influenced the workers productivity (Kopelman, Prottas, Dav is 2008; Tatham, Waldaman Bennis 2010). It is therefore important to examine them in order to determine if they are practical or not, especially in the 21st Century. Theory X and Theory Y Douglas McGregor, a prominent figure in the evolution of management theory, made significant contribution in behavioural theory. In 1960 he suggested a radical change in the belief and perception managers had about their employees (Kopelman, Prottas Davis 2008). Whereas the previous theories had suggested the need for employees to be controlled and guided authoritatively, McGregor thought otherwise. He outlined that managers should instead adopt a motivator and role model approach hence moulding the desired employee behaviour (Tatham, Waldaman Bennis 2010). Unfortunately, He established that most managers perceive their employees negatively; He categorized this kind of assumption under Theory X (classical system theory). Manager ascribing to this assumption generally believe that most employees, despise work, are automatically lazy and hence unproductive (Kopelman, Prottas Davis 2008; Stohl 2008; Tatham, Waldaman Bennis 2010). As opposed to these assumptions, McGregor believed that the general intention of most employees is to be more productive. This assumption commonly referred to as theory Y (human relation) contradicted theory X notion; employees inherently hate working (Stohl 2008). Conventional view or what is referred as theory X exposed the underlying assumptions that surrounded the scientific era which the management practiced at the time, was evolving from. Here, effective management included harnessing the power of human labour to achieve organizational effectiveness.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The manager could achieve this through effectively; organizing all elements of production. Such elements included natural resources, machinery and equipmen t, money, people among others. Very important to note is that the process of managing people involved keenly directing and controlling their efforts and actions to suit the organization’s needs (Gurey Junnark 2008). According to this theory, failure to intervene constantly would result in undesirable outcome. This is because; workers here are viewed as lazy, irresponsible, un-ambitious and self-centred (Kopelman, Prottas Davis 2008). Due to this nature they may be passive and at times resistant to any initiative directed towards achieving organizational goals (Stohl 2008). Therefore managers could adopt the use of rewards and punishment to mould the appropriate behaviour. McGregor study (cited in Stohl 2008) established management practice and policies at the time reflected these assumptions, and as mentioned earlier, employees acted in the expected undesirable manner. The natural response of managers was to be more stringent and consequently the employees reacted to it, re sulting in a viscous cycle (Gurey Junnark 2008). Therefore, McGregor confirmed that expectations defines and to a great extent, dictates human behaviour. Moreover, he ascertained that the assumptions managers had on their employees would determine how they interacted with them. Only when managers take into consideration human nature would they enjoy effective co-operation resulting in an organizational economic achievement. Therefore he developed theory Y, which was based on the principle that managers are in charge of organizing functions. However, workers do not naturally posses negative attitude towards work, their negative reaction usually result from their past un-favourable experiences with the organization. Hence, managers need not control them actively and influence their actions; instead they need to create conducive working environment. With that in place, people will simply work to satisfy their ego, what Maslow referred as self-actualization (Stohl 2008; Tatham, Waldama n, Bennis 2010) On the other hand, theory X is inapplicable to 21st Century managers. In fact scientific management where most of its assumptions were derived from was phased out as a result of its ineffectiveness. Currently applying it would imply that managers should spend most of their time policing staff. Consequently, no creativity or independence would be expected on the part of the employee. Clearly, this indicates that nobody really would be in charge of adopting innovation or any other initiative that would advance the organization; both the managers and workers would be pre-occupied by routines.Advertising We will write a custom essay sample on The evolution of McGregor’s Theory X and Theory Y in relation to the development of management theory specifically for you for only $16.05 $11/page Learn More Nevertheless, current managers need an intellectual approach, or an effective theory, to guide them through the process. The theory should act as the first step in defining their assumptions and attitude about people. Consequently, they should align this theory with actual actions. Striving to ensure they act in accordance with it. It is at this stage where theory Y becomes effective (Gurey Junnark 2008). Currently organizations need people as much as-or even more than-they need them. Successful organizations like apple Inc, Google among others, can attest to the fact that their employees creativity boosted by the confidence they hold in them, has significantly contributed to their success. To an important extent, managers at such organizations subscribe to Theory Y philosophy and hence encourage employees to apply their skills voluntarily to combat the challenging business environment (Tatham, Waldaman Bennis 2010). Nevertheless, even McGregor (cited in Stohl 2008) acknowledged that this is not an easy route. He emphasised on one to start by examining one’s thought; a step avoided by most managers (Heil, Ben nis and Stephens 2000). Nevertheless they insist that managers should view McGregor’s works as a framework to use for accomplishing their mission. Conclusion The contribution of Douglas McGregor to the management evolution cannot be overlooked. His works suggested new ways which managers could adopt as means of achieving more efficiency. Theory X, which is one of his theories, elaborated the perception managers hold on their subordinates. It was heavily influenced by the scientific management era that the business environment was emerging from. The negative assumptions about workers’ attitude underpinned in this theory are considered self-fulfilling. In addition, managers holding on to this school of thought hinder their employee from becoming creative, innovative and independent, just to mention a few. On the brighter side, McGregor viewed employees more positively. In his suggestion labelled Theory Y he saw employees as generally possessing positive attitude towards work. The negative reaction is usually as a result of the un-conducive working environment, aggravated by poor management practices. By examining McGregor’s work, it becomes apparent theory Y would be the most appropriate for 21st century managers. The success of current organizations will highly depend on how they treat their workforce. Reference List Heil,G, Bennis, W, Stephens, D 2000, Douglas McGregor Revisited: Managing The  Human Side of Enterprise, John Wiley Sons, N. Y.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Gurey, J, Junnark, GM 2008, Management Theory: Contemporary Approach,  McGraw, N.Y. Kopelman, RE, Prottas, DJ Davis, AL 2008, ‘Douglas McGregor’s Theory X and Y: toward a construct-valid measure’, Journal of Managerial Issues, vol. 20, no. 2, Summer, pp. 255-271, retrieved ABI Inform database. Stohl, M 2008, Understanding Management from McGregor View Point, Elsevier, Oxford. Tatham, K, Waldaman, H Bennis 2010, ‘Using Douglas McGregor Theoretical Model to Achieve Management Effectiveness in the 21ST Century’ Academic  leadership Journal, vol.13, no. 12, pp 212-243. 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